MaverickOfficeSupplies Migration

MaverickOfficeSupplies Migration

For customers and affiliates transitioning from MaverickOfficeSupplies.com

What happened to MaverickOfficeSupplies.com?

MaverickOfficeSupplies.com (MOS) was our previous business, which sold ebooks, courses, and document templates through Shopify. MOS has been fully retired and transitioned into Ruproa, our new business financial platform. All MOS customer accounts, purchase histories, and digital products have been migrated. MOS is no longer an active business.

I was a MOS customer. Do I have a Ruproa account?

Yes. All MOS customers were migrated to Ruproa and should have received an email with instructions to access your account and claim your migration promotion. If you have not received this email or cannot locate it, contact service@ruproa.com with the email address you used on MOS and we will assist you.

I received a promotional code as part of the migration. How do I use it?

Your migration promotional code was sent to your email address on file. Enter it at checkout when signing up or upgrading on Ruproa. Each code is single-use, locked to your email address, and cannot be transferred or shared. If your code is not working, contact service@ruproa.com.

What discounts did MOS customers receive?

Migration offers were tiered by purchase history: high-value customers received a discount on the Enterprise plan for 12 months; recent buyers received a discount on the Professional plan for 12 months; older buyers received a discount on the Professional plan for 3 months; customers who signed up but never purchased received a special introductory rate on the Starter plan. Your specific offer was included in your migration email.

My promotional code has expired. Can I still get a discount?

Migration codes had a limited validity window. If yours has expired, contact service@ruproa.com and reference your MOS purchase history. Our team will review your case and work to honor the intent of the original offer where possible.

I had an active MOS subscription. Was it moved to Ruproa automatically?

No. MOS subscriptions were not automatically transferred to Ruproa, the two platforms use different payment systems. Your MOS subscription has ended and you will not be charged on that platform going forward. To continue receiving business credit services on Ruproa, sign up for a plan using your migration promotional code.

Do I need to re-enter my billing information?

Yes. Because MOS and Ruproa use different payment systems, your payment details do not transfer. When you sign up on Ruproa you will be prompted to enter your card information. This is a one-time step. Ruproa processes all payments through Stripe, a PCI-DSS Level 1 certified processor.

I bought ebooks and courses on MOS. Where are they now?

All digital products you purchased on MOS are available in your Ruproa account under My Library. These include ebooks, courses, and document templates. They will remain accessible for at least one year from the migration date. If a product is missing from your library, contact service@ruproa.com with your original MOS order details.

I was a MOS affiliate. What happens to my commissions?

Your final month of MOS affiliate commissions will be paid out per your original affiliate agreement. Ruproa has a separate affiliate program, visit ruproa.com/auth/affiliate/signup to apply. Our affiliate team will assist with updating your tracking links once you are approved.

My old MOS affiliate links no longer work. Can they be redirected?

We are setting up redirects for known MOS affiliate links. If you have specific links you need redirected, send them to affiliate@ruproa.com and we will prioritize setting up the appropriate redirect to the Ruproa equivalent page.

I have a dispute or refund request from a MOS purchase.

Direct all MOS-related disputes and refund requests to service@ruproa.com. Include your original MOS order confirmation, the product involved, and a description of your concern. We handle all legacy MOS support and review each case individually.

Is the phone number I have for MOS still active?

The MOS customer phone line is being phased out. If you call it, you will hear a message directing you to Ruproa. The number will be fully retired. For all support, use service@ruproa.com or visit ruproa.com/help-center.

Is MaverickOfficeSupplies.com the same company as Ruproa?

MaverickOfficeSupplies.com was a prior business operated by Forthwith Industry LLC. Ruproa is the current business, also operated by Forthwith Industry LLC. The parent company is the same; the platforms and focus are different. MOS was a digital content store. Ruproa is a B2B business financial platform. All obligations and customer relationships from MOS now sit with Ruproa.

Can I still access MaverickOfficeSupplies.com?

MaverickOfficeSupplies.com is no longer an active store. Visitors are redirected to Ruproa. No new purchases can be made on MOS. All account access, product availability, and customer support is handled exclusively through Ruproa.