Platform Migration, General

Platform Migration, General

Moving to Ruproa from any other platform or service

I am switching to Ruproa from another business credit platform. How do I get started?

Sign up at ruproa.com/auth/customer/signup with your EIN and business details. Your existing business credit history lives at the bureaus and will be visible in your Ruproa dashboard once your profile is verified, you do not lose any credit history by switching platforms. You will need to enter your payment details as Ruproa uses Stripe for billing.

Will switching to Ruproa affect my existing business credit scores?

No. Your business credit history is held at the bureaus themselves, not at any monitoring platform. Switching to Ruproa has no impact on your scores. You simply connect to your existing bureau files through the new platform. Ruproa connects to the major business credit bureaus: Creditsafe and Equifax Business.

Can I transfer my subscription from another service to Ruproa?

Subscriptions and billing arrangements from other platforms do not transfer to Ruproa. You will need to cancel your previous service separately and start a new Ruproa subscription. Make sure to cancel your old platform before your next billing date to avoid being charged on both. Ruproa does not coordinate cancellations on other services on your behalf.

I was using Nav. How does Ruproa compare?

Ruproa and Nav both offer business credit monitoring, but Ruproa is built specifically for early-stage entrepreneurs with a more comprehensive approach: we monitor the major business credit bureaus (vs. Nav's limited coverage), provide automatic tradeline reporting, require no SSN, include an educational course library, and have a financial services marketplace, all in one platform. If you are migrating from Nav, simply sign up on Ruproa and your existing bureau data will populate from the bureaus directly.

My previous platform reported my tradelines. Will Ruproa continue that?

Yes. Once you are set up on Ruproa and your accounts are connected, Ruproa reports your payment history to the bureaus included in your plan every month. There may be a one-cycle gap during the transition, this is normal and does not negatively impact your profile. Contact service@ruproa.com if you have concerns about continuity.

I had a promo code for Ruproa from a partner or affiliate. How do I use it?

Enter your promotional code at checkout when signing up or upgrading. Each code is subject to the specific terms it was issued under. If you have questions about what your code includes or are having trouble applying it, contact service@ruproa.com.

I signed up for Ruproa but my credit data is not showing yet.

Bureau data typically populates within 24–48 hours of account verification. If it has been more than 72 hours and your dashboard is still empty, check that your business information (EIN, address, business name) is entered exactly as it appears in your bureau filings. Discrepancies can prevent data matching. Contact service@ruproa.com if the issue persists.

Can I import my credit history or reports from another platform into Ruproa?

Ruproa pulls your business credit data directly from the bureaus we are integrated with, there is no import function needed or supported. Once your account is verified, your Creditsafe and Equifax Business profiles populate automatically.