Help Center

Security & Privacy

Answers for every stage of your business credit journey.

Security & Privacy

How we protect your data and business information

Is my information secure on Ruproa?

Yes. Ruproa uses industry-standard TLS encryption for all data in transit and encryption at rest for stored data. Our platform is built on Supabase with enterprise-grade security and hosted on Vercel's infrastructure. Access controls, least-privilege data policies, and regular security reviews are standard operational practice.

Does Ruproa sell my data?

No. Ruproa does not sell your personal or business data to third parties. Data shared with marketplace providers occurs only when you initiate a connection. See our full Privacy Policy at ruproa.com/privacy.

Does Ruproa store my credit card information?

No. All payment processing is handled exclusively by Stripe, a PCI-DSS Level 1 certified processor. Ruproa receives only a tokenized reference from Stripe, never your actual card numbers.

What data does Ruproa collect?

Ruproa collects the business information you provide during registration (name, EIN, address, contact details), your platform activity, and business credit data retrieved from bureaus on your behalf. Payment data flows through Stripe. Our full Privacy Policy at ruproa.com/privacy details every category of data collected.

How do I delete my account?

Go to Account Settings → Privacy → Delete Account, or contact service@ruproa.com. Requests are processed per our Privacy Policy. Some data may be retained for legal and compliance purposes as outlined in the Policy.

What is Ruproa's compliance framework?

Ruproa is PCI-DSS SAQ A compliant (Stripe handles all card data). We comply with applicable U.S. privacy regulations including CCPA. Our Terms of Service and Privacy Policy are published at ruproa.com/terms and ruproa.com/privacy.

What happens to my data if I cancel?

Your account data is retained for a period following cancellation in case you return. You can request full deletion of your data at any time by contacting service@ruproa.com. All requests are handled per our Privacy Policy.

Still need help?

Our team replies within one business day.